OUR PEOPLE ARE YOUR PEOPLE

A fully customizable service experience that works for you and your customers

WHY OUTSOURCE?

You understand the need: A world class call center solution that fits like a glove – one that can be expanded to meet growing business demands, contains costs like a CFO, and is fully accountable. Of course, you demand unsurpassed quality, too. It’s an aggressive set of requirements. 

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Lower operational and labor costs while boosting revenue.

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Allows you to focus on your core business by delegating time consuming processes to us.

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Reduces risk by giving you the flexibility to expand or downsize quickly without any capital investment.

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Rapid deployment of a new product or service - quick turnaround with minimal setup time.

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Up to 40% lower fully allocated costs.

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Ability to deliver projects that you do not have the resources to staff.

DRIVEN BY SUCCESS AND FOCUSED ON YOUR NEEDS

INBOUND AND OUTBOUND PROGRAMS FOR EVERY CAMPAIGN

survey & lead generation

Client Services Solutions offers a reliable and high performing source to acquire new customers through outbound campaigns, inbound response to direct mail, or cross selling to your existing customer base.

RETENTION & RECOVERY

Did you know it costs five times more to acquire a new customer than to retain your current customer? Your customer is your most important asset and we treat them like the want to be treated.

LOGISTICS & FULFILLMENT

We know how important it is for your business to run smoothly so customers are able to receive excellent service from beginning to end. It is our goal to assist you in achieving superior customer satisfaction.